Privacy Policy
JumpIQ U.S. Privacy Statement
Scope
Your privacy is important to JumpIQ. We want you to know that we process the personal information you share with us will be treated with care. This Privacy Statement addresses what personal information we collect and how we handle the personal information shared with us in association with our website, social media pages, and our marketing activities.It does not apply to personal information we process in association with our platform or that we obtain in our capacity as an employer. This Privacy Statement covers all JumpIQ controlled subsidiaries and affiliates in the U.S.
Key points About Our Information Practices
Collection
We may collect information about you and your browser or device, such as name, address, email address, phone number, IP address, device type, and other data through your use of our services.
Use
We may use your information to provide services, to maintain our relationship with you, to provide client support and service, and for marketing.
Sharing
We may share your information as required by law, within JumpIQ, with our service providers, and with select business partners.
Choices
You have choices regarding how we use and share your information for marketing and other purposes. See below to learn more.
Cookies and Tracking
We may use cookies, pixel tags, web beacons and similar tracking technologies to help provide our services. See below to learn more.
Third Party Products and Services
Through the use of JumpIQ services, you may be able to access third party services, applications and websites not controlled by JumpIQ or covered by this Privacy Statement.
Security Measures
We maintain reasonable and adequate security controls to protect your information and require our service providers to do the same.
Retention
We keep information for as long as necessary to provide our services, operate our business, and comply with legal obligations. See below to learn more.
Children’s Privacy
JumpIQ websites do not target or knowingly collect any information from children under the age of 13. See below to learn more.
Contact Us
If you have concerns or questions regarding JumpIQ’s privacy practices or this Privacy Statement, please contact us at 1-415-971-2900. See below to learn more.
Changes
We may update this Privacy Statement from time to time. We will do so by posting additions or modifications to this page. See below to learn more.
Information Collected
We may collect information about you through a number of sources: JumpIQ websites, applications, services and related matters, surveys, and social media platforms. Business customers provide us with personal information. And we collect information that is publicly available. For example, we may collect publicly available information you submit to a blog, a chat room, or a social media platform like Facebook, Twitter or LinkedIn, and we may use your information for the purposes set out in this privacy statement. JumpIQ engages with consumers on multiple social media platforms and if you contact us on one of our social media pages, request assistance via social media or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this privacy statement as well as the privacy policy of the social media platform you use.
The types of information that JumpIQ collects about you from these sources may include, but are not limited to:
- contact information (such as name, address, city, state and ZIP code, email address and telephone number)
- information about your connected devices (such as mobile phone, computer, or tablet) and how you interact with our website (such as IP address, browser type, unique device identifier, cookie data, and associated identifying usage information)
- demographic information (such as gender, date of birth, marital status and household composition)
- marketing profile information
- photographs and videos
- relationships you have with JumpIQ
- Social Security Number
Use of Information
The information JumpIQ collects about you may be used:
- to provide services and maintain client relationships
- to improve the quality of our services
- to administer your account(s) and process your payments for services
- to operate our website, including online registration processes
- to autofill data fields on our website to improve your online experience
- to develop new services
- to provide client support and service
- to provide information and service updates
- for marketing and analytics purposes
- to customize and improve communication content
- to comply with legal, regulatory or contractual requirements
Communications with you in connection with these uses may be via mail, telephone, e-mail, text message, social media and other electronic messages, or via our websites and applications.
Information Sharing
JumpIQ may share the information it collects about you in the following instances:
- within JumpIQ, with our JumpIQ-controlled subsidiaries and affiliates
- with our services providers
- with our business partners for JumpIQ marketing activities, business partner marketing activities or both
- in connection with the sale, transfer or financing of a business or its assets
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a law enforcement request
- as reasonably necessary to provide our goods and services
- as required by law or to comply with lawful requests for information, such as in conjunction with a subpoena, government inquiry, litigation, dispute resolution or similar legal process
Marketing Choices
If you do not want to receive unsolicited marketing emails from us, please use the unsubscribe mechanism in the emails you receive.
Cookies/Tracking Technologies
JumpIQ may use cookies, pixel tags, web beacons and other tracking technologies on our websites, applications, email messages and advertisements to gather information about your visit (such as demographic data, browser type, IP address, pages visited, activities conducted on the page, and the day and time of your visit). Using cookies provides benefits to you, such as allowing you to maintain your account login information or contact information on forms between visits. In addition, we may use information gathered from cookies to autofill fields on forms such as the city, state or zip code associated with your IP address. This information can be corrected by you before submitting any form or inquiry or you can disable the cookie as discussed below and the information will not be collected.
We may place pixel tags and web beacons in our emails to measure the effectiveness of our email campaigns by identifying the individuals who open or act upon an email message, when an email message is opened, how many times an email message is forwarded, the type of software, device, operating system and browser used to deliver the email and any URL accessed through our email message.
To measure site activity, provide a better user experience, and tailor our marketing communications, we or our service providers or business partners may compile information from the cookies, pixel tags, web beacons or other technologies on our websites. This information may be combined with other information collected online or offline about you, including data provided by third party sources, and may be used or shared for the purposes described in this Privacy Statement. We may also allow third party advertising and personalization partners to use this information to develop personalized content and appropriate advertising based on your visits over time on JumpIQ web sites and non- JumpIQ web sites. This information may also be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you across your devices.
However, you may refuse or delete cookies. Please refer to your browser Help instructions to learn more about cookies and other technologies and how to manage their use. If you elect to refuse or delete cookies, you will need to repeat this process if you use another computer, or change browsers. If you choose to decline cookies, some of the functionality of a website may be impaired.
Third Party Services, Applications and Websites
Through the use of JumpIQ services, you may be able to access third party services, applications and websites not controlled by JumpIQ or covered by this Privacy Statement, such as those belonging to car dealers, lenders, or manufacturers. We recommend that you carefully review the Privacy Statement of other third party services, applications and websites before providing any personal information.
Access and Update
You may contact us, as provided below, to learn about how to access, review, correct, update, or delete the information about you in our records. We may need to retain certain information for recordkeeping purposes, to complete any transactions that you began prior to your request, or for other purposes as required or permitted by applicable law.
To have your mail, email or telephone information updated please call 1-415-971-2900.
How We Safeguard Your Information
We maintain technical, administrative, and physical security and confidentiality measures designed to help protect your information from unauthorized access or acquisition. We also require by contract (other than in an emergency situations) that third party services providers acting on our behalf or with whom we share your information also undertake to provide such security and confidentiality measures in accordance with industry standards.
How Long We Keep Your Information
We may keep the information we collect for as long as necessary to provide services to you, to operate our business, to enable us to communicate with you, for our evaluation of use, or troubleshooting purposes, or to satisfy our legal or contractual obligations.
Children’s Privacy
JumpIQ websites do not target or knowingly collect any information from children under the age of 13.
How To Contact Us
If you have concerns or questions regarding JumpIQ’s privacy practices or this Privacy Statement you may contact us at 1-800-722-8621.
Changes To This Privacy Statement
We may update this Privacy Statement from time to time. We will do so by posting additions or modifications to this page.
Last Updated January 28, 2026
